Services Provided by the E-Administration Office

The E-Administration Office is primarily responsible for matters regarding the central university administration and provides its users with a number of services and tools.

Banner for services provided by the e-administration office

Application and user support

Our employees [de] in IT administration at the E-Administration Office will be happy to help you with problems with your technology and/or your departmental IT applications.

Is something not working? Do you have any questions or comments?

Then simply create a ticket via the Groupware’s ticketing system that has the type: E-administration and then select the subcategory of your request.

We will then help you or respond as quickly as possible.

Training courses for users

We hold regular training courses and advisory sessions for users of various administration-specific applications.

We are also happy to take questions or topics of interest into consideration and plan the training courses accordingly.

Upcoming training courses

  • in planning

Project management with OpenProject

OpenProject logo

All university staff members can use the project management tool OpenProject to manage their projects. If required, you can submit a corresponding request via the ticketing system to the E-Administration Office and we will open a project room for you. The administration and management of your project in OpenProject is then up to you as the project manager. This means that you configure the project yourself; as the project manager, you can, for example, select or restrict the functionalities in OpenProject, assign roles and permissions to your project members and individually define all other settings.

You can find more information here.

Information offers in Moodle

Moodle logo

Information offers in Moodle

The E-Administration Office provides a range of further information on various topics via the Moodle portal. In our courses, you will find current and upcoming information on the following topics:

  • ERV [de]- electronic processing of invoices

  • CMS project [de]- Preparatory project for the introduction of the campus management system