Loss of Your Student ID Card
The Students' Registration Office will block the ID card and a notification will be sent to the University Library. The Planning and Construction Department will disable the ID card for the access control system and send a notification to the Studierendenwerk (Student Services).
Once you have paid a fee for the loss of the card, you will be issued with a new Student ID Card at the Students' Registration Office.
Faulty ID Card
If your Student ID Card is not functioning properly, you can request a new one at the Students' Registration Office. Depending on the reasons for the malfunction of the ID card, the new card will either be issued subject to a charge or free.